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Post by juthi52943 on Jan 3, 2024 0:35:16 GMT -4
Chatbots can also be used as part of a customer journey touchpoint providing assistance or guiding customers through the process of purchasing or downloading something from your website Improve customer journey touchpoints through WhatsApp conversations WhatsApp is an extremely popular messaging app used by. A billions of people around the world. Its Job Function Email List simplistic approach to texting has made it one of the most used apps in the world. This means its a great tool for businesses that want to connect with their customers in a more personal and personalized way. There are many ways to use WhatsApp to improve customer journey touchpoints. For example if your business sells products online you can use WhatsApp to provide support during the ordering process by sending messages about product availability or shipping details. You can also use it as a marketing tool by sending coupons or discounts to your customers. The customer journey can be improved using WhatsApp conversations.
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